Privacy Policy

1. Who We Are

SkyBid is operated by [COMPANY NAME], registered in England and Wales. We are committed to protecting your personal data and complying with UK GDPR and the Data Protection Act 2018.

If you have any questions about this policy, contact us at [ADMIN EMAIL].

2. Data We Collect

We collect the following personal data when you use SkyBid:

• Name and email address when you register
• Username chosen during registration
• Delivery address when placing a shop order
• Bidding history and purchase history
• Messages sent through our contact form
• Technical data such as IP address and browser type (collected automatically)

3. How We Use Your Data

We use your personal data to:

• Create and manage your account
• Process auction wins and purchases
• Send transaction emails (outbid alerts, order confirmations)
• Arrange payment and delivery of purchased birds or products
• Respond to contact form enquiries
• Improve the platform and prevent fraud

4. Legal Basis for Processing

We process your data on the following legal bases:

• Contract — to fulfil purchases and auction transactions you enter into
• Legitimate interests — to operate and improve the platform, prevent fraud
• Consent — for marketing emails if you have opted in

5. Data Sharing

We do not sell your personal data. We may share your data with:

• Supabase — our database and authentication provider (data stored in EU)
• Resend — our email delivery provider
• Vercel — our hosting provider
• Sellers, where necessary to arrange delivery of a purchased bird

All third party providers are GDPR compliant.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, your personal data will be removed within [X DAYS] except where we are required to retain it for legal reasons.

7. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability

To exercise any of these rights, contact us at [ADMIN EMAIL]. We will respond within 30 days.

8. Cookies

SkyBid uses essential cookies only — these are required for the site to function (authentication sessions). We do not use tracking or advertising cookies. No cookie consent banner is required for essential cookies only.

9. Security

We take reasonable technical and organisational measures to protect your data including encrypted connections (HTTPS), secure authentication via Supabase, and restricted admin access.

10. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify registered users of significant changes by email. Continued use of the platform constitutes acceptance of the updated policy.